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      Customer Engagement

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      Technology

      Effective Strategies for Utility Email Engagement

      Building a clean, actionable email list is key to cultivating a community of loyal members..

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      Technology
      Top Five Trends in Customer Engagement – 2021

      The global energy sector is in the midst of massive transformation in.

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      Technology
      Building Goodwill with Customers During COVID-19 Pays Dividends

      Utilities using Apogee’s ENVOY proactive messaging platform are.

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      Customer Engagement
      Digital engagement: Cutting costs, increasing customer satisfaction, improving return on equity

      The following is a contributed article by Andrew Heath, Managing.

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      Energy
      Traditional customers cost more than you think!

      Have you ever thought what “traditional” customers cost their energy.

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      Technology
      Oklahoma Electric Cooperative puts Members in Control of their Energy Use

      Building Stronger Relationships, Communicating Rates, Awareness of.

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      Technology
      Enhance the Experience Improve the Brand

      Xcel Energy is enhancing their customers’ experience and improving.

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      Customer Engagement
      Creating Meaningful Conversations on Social Media

      Customer engagement regardless of the communication channel should.

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      Technology
      Someone Moved my Table!

      The title is a play on words mimicking the complaint “someone moved.

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