--- title: Proven Strategies for Growing Email and Phone Number Lists description: The need to be digitally connected with customers is becoming a priority with utilities. This requires obtaining and maintaining customer email addresses and mobile numbers while managing outbound communication campaigns. Benefits of digital engagement include lower cost to serve, improved customer satisfaction, higher program involvement and greater loyalty. Some utilities are on the cutting edge, while others are just getting started. image: https://info.brillion.ai/hubfs/Webinars%20Banner.png --- [![Brillion Software Logo](https://info.brillion.ai/hubfs/Brillion%20Logo%20for%20HubSpot.svg)](https://brillion.ai) ### Self-Service Solutions ## Special Purpose Calculator Options [Request A Demo](##) - Electric Vehicle - Heating - Space Heater - Water Heater - Lighting - Appliances(With ENERGY STAR) - Heat Pump - Clothes Dryer - Cooking - TV Webinar ## Proven Strategies for Growing Email and Phone Number Lists [Apogee](https://info.brillion.ai/author/apogee) Jan 25, 2018 --- Presented January 25, 2018   The need to be digitally connected with customers is becoming a priority with utilities. This requires obtaining and maintaining customer email addresses and mobile numbers while managing outbound communication campaigns. Benefits of digital engagement include lower cost to serve, improved customer satisfaction, higher program involvement and greater loyalty. Some utilities are on the cutting edge, while others are just getting started. Join us for a one hour, discussion sharing how some utilities have gone from having no customer email addresses to having more than 80% of their customers’ contact information. Leading investor-owned utilities including **Duke Energy,** and **PPL Electric Utilities** along with two of the nation’s largest cooperatives, **LCEC,** and **Jackson EMC**, will share techniques, what worked, what didn’t, tips and lessons learned along the path to achieving high levels of digital engagement with customers. Researchers from **E Source** will share insights, benchmarks, and data points from their vast repertoire of studies for hundreds of utilities. **Apogee** will share from the front-lines of digital customer engagement what entices customers into building valuable relationships. [Download Recording](https://vimeo.com/259866440/81fb31cefa) [Download Presentation](https://info.brillion.ai/hubfs/01-25-18-PPT-Webinar-with-Duke-LCEC-PPL-and-Jackson-EMC-AF-Final-2.pdf) [Webinar](https://info.brillion.ai/tag/webinar) ## Similar posts Webinar ##### [Top Digital Engagement Strategies for Utilities](https://info.brillion.ai/top-digital-engagement-strategies-for-utilities) Join Apogee’s Ann Fracas, for a fast paced session that will bring you up to speed on Apogee’s full suite of digital engagement solutions for... Apogee Feb 8, 2018 Webinar ##### [Customer Satisfaction Pays…How Can Utilities Maximize the Benefits?](https://info.brillion.ai/customer-satisfaction-pays-how-can-utilities-maximize-the-benefits) Join this one hour session where Apogee’s CFO, Jim Malcom and Analyst, Kate Panaousis will share their research on how customer satisfaction affects... Apogee Jan 31, 2019 Webinar ##### [EPIC Journey from Transaction to Relationship](https://info.brillion.ai/epic-journey-from-transaction-to-relationship) Join Apogee’s Jim Malcom, Executive V.P., and special guest Aida Hakirevic, Associate Director, Navigant Energy on this one-hour webinar as we... Apogee Oct 12, 2017 ####           Subscribe and Stay Up To Date [![brillion-logo-rgb-rev](https://info.brillion.ai/hubfs/brillion-logo-rgb-rev.png)](https://brillion.ai) 100 Crescent Centre Pkwy Suite 450 Atlanta, GA 30084 [tel:800-811-0883/](tel:800-811-0883/) [Phone: 800.811.0883](tel:800-811-0883/) Email: info@brillion.ai © 2021 Apogee - All Rights Reserved. [Privacy Policy | Terms of Use](https://www.apogee.net)