--- title: First Impressions Count – Jones Onslow’s Welcome Series description: Making a positive first impression is crucial in any business transaction. It sets the tone for continued engagement and will impact relationships moving forward. So, when Jones Onslow EMC added a strategic, automated onboarding process to their communications plan the rewards were inevitable. image: https://info.brillion.ai/hubfs/Webinars%20Banner.png --- [![Brillion Software Logo](https://info.brillion.ai/hubfs/Brillion%20Logo%20for%20HubSpot.svg)](https://brillion.ai) ### Self-Service Solutions ## Special Purpose Calculator Options [Request A Demo](##) - Electric Vehicle - Heating - Space Heater - Water Heater - Lighting - Appliances(With ENERGY STAR) - Heat Pump - Clothes Dryer - Cooking - TV Webinar ## First Impressions Count – Jones Onslow’s Welcome Series [Apogee](https://info.brillion.ai/author/apogee) Jul 20, 2021 --- Presented July 20, 2021 ![](https://www.apogee.net/wp-content/uploads/2021/06/GettyImages-917874772-250x167.jpg) Making a positive first impression is crucial in any business transaction. It sets the tone for continued engagement and will impact relationships moving forward. So, when Jones Onslow EMC added a strategic, automated onboarding process to their communications plan the rewards were inevitable. Join Apogee and Stephen Goodson, Vice President of Energy Services and Corporate Communication, at Jones Onslow EMC, and for a 30-minute discussion and learn how Goodson implemented a communications strategy that: - Increased program participation by more than 10% - Improved staff productivity - Reduced high bill calls   [Download Recording](https://attendee.gotowebinar.com/recording/3586476504383436808)[Download Presentation ](https://info.brillion.ai/hubfs/Case-Study-Jones-Onslow_final_1pg-1.pdf) [Webinar](https://info.brillion.ai/tag/webinar) ## Similar posts Webinar ##### [Moving Utilities Beyond Engagement Toward Empowerment](https://info.brillion.ai/moving-utilities-beyond-engagement-toward-empowerment) Join Apogee’s Brenda Guthrie and Milepost Consulting’s CEO, Sabrina Cowden, for a look at engagement strategies that deliver impressive results.... Apogee Apr 16, 2019 Webinar ##### [Customer Engagement… Who Cares?](https://info.brillion.ai/customer-engagement-who-cares) JD Power’s 2019 Digital Experience Study revealed that utilities offer one of the worst digital experiences when compared to other customer facing... Apogee May 23, 2019 Webinar ##### [Proven Strategies for Growing Email and Phone Number Lists](https://info.brillion.ai/proven-strategies-for-growing-email-and-phone-number-lists) The need to be digitally connected with customers is becoming a priority with utilities. This requires obtaining and maintaining customer email... Apogee Jan 25, 2018 ####           Subscribe and Stay Up To Date [![brillion-logo-rgb-rev](https://info.brillion.ai/hubfs/brillion-logo-rgb-rev.png)](https://brillion.ai) 100 Crescent Centre Pkwy Suite 450 Atlanta, GA 30084 [tel:800-811-0883/](tel:800-811-0883/) [Phone: 800.811.0883](tel:800-811-0883/) Email: info@brillion.ai © 2021 Apogee - All Rights Reserved. [Privacy Policy | Terms of Use](https://www.apogee.net)