--- title: Customer Satisfaction Pays…How Can Utilities Maximize the Benefits? description: Join this one hour session where Apogee’s CFO, Jim Malcom and Analyst, Kate Panaousis will share their research on how customer satisfaction affects your utilities bottom line. We will discuss customer satisfaction trends in the industry and how utilities compare to other segments. image: https://info.brillion.ai/hubfs/Webinars%20Banner.png --- [![Brillion Software Logo](https://info.brillion.ai/hubfs/Brillion%20Logo%20for%20HubSpot.svg)](https://brillion.ai) ### Self-Service Solutions ## Special Purpose Calculator Options [Request A Demo](##) - Electric Vehicle - Heating - Space Heater - Water Heater - Lighting - Appliances(With ENERGY STAR) - Heat Pump - Clothes Dryer - Cooking - TV Webinar ## Customer Satisfaction Pays…How Can Utilities Maximize the Benefits? [Apogee](https://info.brillion.ai/author/apogee) Jan 31, 2019 --- Presented January 31, 2019   Join this one hour session where Apogee’s CFO, Jim Malcom and Analyst, Kate Panaousis will share their research on how customer satisfaction affects your utilities bottom line. We will discuss customer satisfaction trends in the industry and how utilities compare to other segments. **Our agenda includes:** - Customer Satisfaction and Operating Margin - Benefits of Customer Satisfaction - Customer Satisfaction and Revenue Growth - Understanding Net Promoter Score and How to Drive Results Apogee will also offer strategies, solutions, and examples drawn from our 25 years of experience in the energy industry.   [Example of Personal Video Messaging ](https://vimeo.com/245992447) [Download Recording](https://attendee.gotowebinar.com/recording/6953517539265590274?assets=true) [Download Presentation](https://info.brillion.ai/hubfs/Webinar-CSat-v3-1.pdf) [Webinar](https://info.brillion.ai/tag/webinar) ## Similar posts Webinar ##### [Top Digital Engagement Strategies for Utilities](https://info.brillion.ai/top-digital-engagement-strategies-for-utilities) Join Apogee’s Ann Fracas, for a fast paced session that will bring you up to speed on Apogee’s full suite of digital engagement solutions for... Apogee Feb 8, 2018 Webinar ##### [EPIC Journey from Transaction to Relationship](https://info.brillion.ai/epic-journey-from-transaction-to-relationship) Join Apogee’s Jim Malcom, Executive V.P., and special guest Aida Hakirevic, Associate Director, Navigant Energy on this one-hour webinar as we... Apogee Oct 12, 2017 Webinar ##### [Proven Strategies for Growing Email and Phone Number Lists](https://info.brillion.ai/proven-strategies-for-growing-email-and-phone-number-lists) The need to be digitally connected with customers is becoming a priority with utilities. This requires obtaining and maintaining customer email... Apogee Jan 25, 2018 ####           Subscribe and Stay Up To Date [![brillion-logo-rgb-rev](https://info.brillion.ai/hubfs/brillion-logo-rgb-rev.png)](https://brillion.ai) 100 Crescent Centre Pkwy Suite 450 Atlanta, GA 30084 [tel:800-811-0883/](tel:800-811-0883/) [Phone: 800.811.0883](tel:800-811-0883/) Email: info@brillion.ai © 2021 Apogee - All Rights Reserved. [Privacy Policy | Terms of Use](https://www.apogee.net)