--- title: Webinars description: Apogee Institute Webinars are hosted for Apogee clients & invited guests to advance their knowledge & skills in this Web-centric, energy-focused world. --- [![Brillion Software Logo](https://info.brillion.ai/hubfs/Brillion%20Logo%20for%20HubSpot.svg)](https://brillion.ai) ### Self-Service Solutions ## Special Purpose Calculator Options [Request A Demo](##) - Electric Vehicle - Heating - Space Heater - Water Heater - Lighting - Appliances(With ENERGY STAR) - Heat Pump - Clothes Dryer - Cooking - TV # Webinars - [ALL](https://info.brillion.ai/all) - [Webinar](https://info.brillion.ai/tag/webinar) - [Customer Engagement](https://info.brillion.ai/tag/customer-engagement) - [Energy](https://info.brillion.ai/tag/energy) Webinar ### [Engaging Low Income Customers in Times of Crisis](https://info.brillion.ai/engaging-low-income-customers-in-times-of-crisis) Engaging Low Income Customers in Times of Crisis Apogee Jan 6, 2022 Webinar ### [Leveraging Existing Partner Relationships](https://info.brillion.ai/leveraging-existing-partner-relationships) In pursuit of New York State’s low-carbon goals and continuance of Orange &Rockland’s role as the trusted energy advisor to its customers, O&R sought... Apogee Jan 5, 2022 Webinar ### [Extraordinary Experiences Deliver Sustained Engagement](https://info.brillion.ai/extraordinary-experiences-deliver-sustained-engagement) Horry Electric Cooperative is one of the fastest growing co-ops in South Carolina, currently serving almost 72,000 members with 87,000 active... Apogee Dec 16, 2021 Webinar ### [Keys to Successful Digital Engagement Strategies with Outbound Communication](https://info.brillion.ai/keys-to-successful-digital-engagement-strategies-with-outbound-communication) Join Apogee Interactive and AcceptEmail for a webinar sharing best practices for utility electronic bill presentment and payment. Speakers will... Apogee Nov 10, 2021 Webinar ### [Successful Digital Engagement Strategies](https://info.brillion.ai/successful-digital-engagement-strategies) Digital marketing is changing the way we interact with customers. How do utilities deliver an excellent customer experience through new web and... Apogee Nov 10, 2021 Webinar ### [Unlocking the Value of Customer Engagement](https://info.brillion.ai/unlocking-the-value-of-customer-engagement) Learn how to provide an effortless customer experience with a personalized, outbound, and proactive digital engagement platform. Apogee’s Susan... Apogee Nov 10, 2021 Webinar ### [4 County's EPIC Low-Income Journey](https://info.brillion.ai/4-countys-epic-low-income-journey) As the summer slowly turns into fall, the impending colder weather means higher energy bills with many families struggling to pay them. Now is the... Apogee Oct 28, 2021 Energy ### [Solar Shenanigans](https://info.brillion.ai/solar-shenanigans) Solar shenanigans, lets talk solar energy... Apogee Oct 5, 2021 Webinar ### [Successful Engagement under Blue Skies or Gray](https://info.brillion.ai/successful-engagement-under-blue-skies-or-gray) Join Apogee, Kyle Allwine, Manager Public Relations, for Northern Neck Electric Cooperative and ODEC’s Erin Puryear, Manager-Member Services & Energy... Apogee Sep 28, 2021 Webinar ### [Innovations in Optimizing Your EV Program](https://info.brillion.ai/innovations-in-optimizing-your-ev-program) As EVs surge in popularity, utilities have new opportunities to partner with customers in creative and beneficial ways. One of the most exciting is... Apogee Jul 29, 2021 Webinar ### [First Impressions Count – Jones Onslow’s Welcome Series](https://info.brillion.ai/first-impressions-count-jones-onslows-welcome-series) Making a positive first impression is crucial in any business transaction. It sets the tone for continued engagement and will impact relationships... Apogee Jul 20, 2021 Webinar ### [Carbon Accountability Today, Tomorrow, and Into the Future](https://info.brillion.ai/carbon-accountability-today-tomorrow-and-into-the-future) Most of the conversation about decarbonization has been about energy sources (wind, solar, etc.) utilities can use. However, it is also clear that... Apogee Apr 22, 2021 Webinar ### [The Rates…They are a changin’](https://info.brillion.ai/the-rates-they-are-a-changin) Join Apogee’s Joel Gilbert, P.E. and The Brattle Group’s Ahmad Faruqui, Ph.D. Economics for anexclusive one-hour webinar on “the wild side” and the... Apogee Mar 25, 2021 Customer Engagement ### [2021 Trends in Customer Engagement](https://info.brillion.ai/2021-trends-in-customer-engagement) Wow, have you read the forecasts from Black and Veatch, Parks Associates, Accenture and others about the energy future? While they all point to an... Apogee Feb 25, 2021 Webinar ### [Making the Smart Grid Relevant to Mainstream](https://info.brillion.ai/making-the-smart-grid-relevant-to-mainstream) COVID 19 has made us acutely aware of a “digital divide” that disabled distance learning for many. This is just one more example of the challenges we... Apogee Jan 28, 2021 Webinar ### [AESP Webinar: Achieving Cost-Effectiveness Amid Increasing Challenges](https://info.brillion.ai/aesp-webinar-achieving-cost-effectiveness-amid-increasing-challenges) The next generation of EE, DR and iDER portfolios of programs is facing increasing challenges in meeting cost-effectiveness criteria. These... Apogee Nov 14, 2019 Webinar ### [Creating an Email Communications Plan that Works](https://info.brillion.ai/creating-an-email-communications-plan-that-works) Join Apogee’s Marketing Analyst, Kate Panaousis, and Marketing Manager, Karen Morris for this one hour webinar where will give an overview of the... Apogee Nov 7, 2019 Webinar ### [The Changing Customer Relationship](https://info.brillion.ai/the-changing-customer-relationship) Our founder, Joel Gilbert, has watched and analyzed the energy industry for over 40 years and has concluded that we just had a seismic shift in... Apogee Sep 25, 2019 Webinar ### [Simple Strategies to Keep Customers Digitally Engaged](https://info.brillion.ai/simple-strategies-to-keep-customers-digitally-engaged) Join Apogee’s Sr. Account Manager, Cindy Smallwood, Marketing Analyst, Kate Panaousis, and Matt Robertson, NOVEC’s Communications Supervisor for a... Apogee Aug 27, 2019 Webinar ### [Tampa Electric’s Social Media Lamb Cam Shines a Light on Solar](https://info.brillion.ai/tampa-electrics-social-media-lamb-cam-shines-a-light-on-solar) Tampa Electric is on a mission to become the state’s top producer of solar energy by 2021. This spring their team found creative ways to gain brand... Apogee Aug 13, 2019 Webinar ### [Accelerating EV Adoption: The Role Utilities Play in Providing Real Value](https://info.brillion.ai/accelerating-ev-adoption-the-role-utilities-play-in-providing-real-value) Join Apogee Interactive’s Engagement Manager, Elizabeth Burroughs and special guest Dave Treston, Sr. Account Planner at KSV as he reveals KSV’s... Apogee Jul 11, 2019 Webinar ### [Customer Engagement… Who Cares?](https://info.brillion.ai/customer-engagement-who-cares) JD Power’s 2019 Digital Experience Study revealed that utilities offer one of the worst digital experiences when compared to other customer facing... Apogee May 23, 2019 Webinar ### [Customer Driven Rate Design – The Wave of the Future](https://info.brillion.ai/customer-driven-rate-design-the-wave-of-the-future) Join Apogee’s Dave Wells and The Brattle Group’s Ahmad Faruqui, Ph.D. Economics for an exclusive one-hour webinar presentation where Dr. Faruqui will... Apogee Apr 25, 2019 Webinar ### [Moving Utilities Beyond Engagement Toward Empowerment](https://info.brillion.ai/moving-utilities-beyond-engagement-toward-empowerment) Join Apogee’s Brenda Guthrie and Milepost Consulting’s CEO, Sabrina Cowden, for a look at engagement strategies that deliver impressive results.... Apogee Apr 16, 2019 Webinar ### [The Times They are a Changin’](https://info.brillion.ai/the-times-they-are-a-changin) Bob Dylan nailed it with this classic line. It certainly applies to what the energy industry is experiencing now. How can we prioritize what we... Apogee Feb 20, 2019 Webinar ### [Customer Satisfaction Pays…How Can Utilities Maximize the Benefits?](https://info.brillion.ai/customer-satisfaction-pays-how-can-utilities-maximize-the-benefits) Join this one hour session where Apogee’s CFO, Jim Malcom and Analyst, Kate Panaousis will share their research on how customer satisfaction affects... Apogee Jan 31, 2019 Webinar ### [4 County’s EPIC Low-Income Journey](https://info.brillion.ai/4-countys-epic-low-income-journey-1) As the summer slowly turns into fall, the impending colder weather means higher energy bills with many families struggling to pay them. Now is the... Apogee Aug 28, 2018 Webinar ### [Energy Strategies for the Connected Home](https://info.brillion.ai/energy-strategies-for-the-connected-home) Join Apogee’s Chief Software Architect, Joel Gilbert for a one hour session where he will share decades of energy industry experience studying the... Apogee Jul 31, 2018 Webinar ### [JD Power 2018 Utility Digital Engagement Study](https://info.brillion.ai/jd-power-2018-utility-digital-engagement-study) Join Apogee Interactive and J.D Power’s Sr. Dir. of Utility Practice, Andrew Heath, for an in-depth look at the new 2018 Utility Digital Experience... Apogee Jun 5, 2018 Webinar ### [7 Critical Points in the Lifecycle Where You Must Engage Customers!](https://info.brillion.ai/7-critical-points-in-the-lifecycle-where-you-must-engage-customers) Join Apogee’s Karen Morris and special guest DMA Hall of Famer, Ernan Roman, president of ERDM Corp., for a one hour webinar where he will share... Apogee May 17, 2018 Webinar ### [Webinar: Customer Engagement and The Segment of One](https://info.brillion.ai/webinar-customer-engagement-and-the-segment-of-one) Join Apogee’s Karen Morris and Milepost Consulting’s Ashley England for a live video interview. Energy companies have access to billions of data... Apogee Apr 23, 2018 Webinar ### [Top Digital Engagement Strategies for Utilities](https://info.brillion.ai/top-digital-engagement-strategies-for-utilities) Join Apogee’s Ann Fracas, for a fast paced session that will bring you up to speed on Apogee’s full suite of digital engagement solutions for... Apogee Feb 8, 2018 Webinar ### [Proven Strategies for Growing Email and Phone Number Lists](https://info.brillion.ai/proven-strategies-for-growing-email-and-phone-number-lists) The need to be digitally connected with customers is becoming a priority with utilities. This requires obtaining and maintaining customer email... Apogee Jan 25, 2018 Webinar ### [Finding Value in the Sea of Analytics](https://info.brillion.ai/finding-value-in-the-sea-of-analytics) We are bombarded with messages using analytics at the root. You can’t escape the impacts: look at something on Amazon and it haunts you no matter... Apogee Oct 19, 2017 Webinar ### [EPIC Journey from Transaction to Relationship](https://info.brillion.ai/epic-journey-from-transaction-to-relationship) Join Apogee’s Jim Malcom, Executive V.P., and special guest Aida Hakirevic, Associate Director, Navigant Energy on this one-hour webinar as we... Apogee Oct 12, 2017 Webinar ### [Bringing Value to Low Income Customers](https://info.brillion.ai/bringing-value-to-low-income-customers) How effective are your low-income programs at helping people use their resources more efficiently? Are you bringing value to your community? Are your... Apogee Aug 10, 2017 Webinar ### [EE: Sell them what they want!](https://info.brillion.ai/ee-sell-them-what-they-want) Well, the results are in and they are not good: Americans show a declining interest in energy efficiency. According to Shelton Group’s ongoing... Apogee Apr 11, 2017 Webinar ### [Making the Smart Grid Relevant to Most People](https://info.brillion.ai/making-the-smart-grid-relevant-to-most-people) The energy industry has now made significant investments in advanced meters and have proven they can be valuable in behavioral demand response and to... Apogee Mar 30, 2017 Webinar ### [Webinar: EPIC Connections with Hard to Serve Customers](https://info.brillion.ai/webinar-epic-connections-with-hard-to-serve-customers) In this presentation Apogee’s Executive V.P., Jim Malcom, will demonstrate our latest software package, (EPIC) Energy Platform for Information and... Apogee Mar 24, 2017 Webinar ### [Efficient Energy Audits Made Easy](https://info.brillion.ai/efficient-energy-audits-made-easy) Join Apogee’s Justin West, for a 30 minute webinar and discover how forward thinking utilities and Apogee Interactive have pioneered an easier more... Apogee Dec 15, 2016 Webinar ### [Adding Relevance to the Customer Experience](https://info.brillion.ai/adding-relevance-to-the-customer-experience) Our Chief Software Architect, Joel Gilbert, P.E., and his R&D team have been testing ways of getting true customer engagement. Apogee Sep 22, 2016 ####           Subscribe and Stay Up To Date [![brillion-logo-rgb-rev](https://info.brillion.ai/hubfs/brillion-logo-rgb-rev.png)](https://brillion.ai) 100 Crescent Centre Pkwy Suite 450 Atlanta, GA 30084 [tel:800-811-0883/](tel:800-811-0883/) [Phone: 800.811.0883](tel:800-811-0883/) Email: info@brillion.ai © 2021 Apogee - All Rights Reserved. [Privacy Policy | Terms of Use](https://www.apogee.net)