Presented February 25, 2021
Wow, have you read the forecasts from Black and Veatch, Parks Associates, Accenture and others about the energy future? While they all point to an emphasis on carbon reduction and energy stewardship, they are also pretty vague about how this will translate down to consumer engagement.
Please join us for an action packed dialogue about what matters right now and in the coming months and years to consumers and how you can continue to enrich your relationships as their trusted energy provider. While the future may be cloudy on details about some things, the path forward is crystal clear about what you must do right now to fully engage your customers and maintain your leadership position with them.
Download 2021 Trends in Customer Engagement PDF
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