--- title: 2021 Trends in Customer Engagement description: Wow, have you read the forecasts from Black and Veatch, Parks Associates, Accenture and others about the energy future?  While they all point to an emphasis on carbon reduction and energy stewardship, they are also pretty vague about how this will translate down to consumer engagement. image: https://info.brillion.ai/hubfs/Webinars%20Banner.png --- [![Brillion Software Logo](https://info.brillion.ai/hubfs/Brillion%20Logo%20for%20HubSpot.svg)](https://brillion.ai) ### Self-Service Solutions ## Special Purpose Calculator Options [Request A Demo](##) - Electric Vehicle - Heating - Space Heater - Water Heater - Lighting - Appliances(With ENERGY STAR) - Heat Pump - Clothes Dryer - Cooking - TV Customer Engagement ## 2021 Trends in Customer Engagement [Apogee](https://info.brillion.ai/author/apogee) Feb 25, 2021 --- Presented February 25, 2021 [![](https://www.apogee.net/wp-content/uploads/2020/12/GettyImages-1201069511-250x167.jpg)](https://www.apogee.net/wp-content/uploads/2020/12/GettyImages-1201069511.jpg) Wow, have you read the forecasts from Black and Veatch, Parks Associates, Accenture and others about the energy future?  While they all point to an emphasis on carbon reduction and energy stewardship, they are also pretty vague about how this will translate down to consumer engagement. Please join us for an action packed dialogue about what matters right now and in the coming months and years to consumers and how you can continue to enrich your relationships as their trusted energy provider.  While the future may be cloudy on details about some things, the path forward is crystal clear about  what you must do right now to fully engage your customers and maintain your leadership position with them. [Download Recording](https://register.gotowebinar.com/recording/5162471388456182274?assets=true) [Download Presentation ](https://info.brillion.ai/hubfs/Top-5-Trends-2-25-2021.pdf) [Download 2021 Trends in Customer Engagement PDF](https://info.brillion.ai/hubfs/Top-5-Trends-In-Customer-Engagement_2021_Final_2-2.pdf)   [Customer Engagement](https://info.brillion.ai/tag/customer-engagement) [Webinar](https://info.brillion.ai/tag/webinar) ## Similar posts Webinar ##### [EE: Sell them what they want!](https://info.brillion.ai/ee-sell-them-what-they-want) Well, the results are in and they are not good: Americans show a declining interest in energy efficiency. According to Shelton Group’s ongoing... Apogee Apr 11, 2017 Webinar ##### [Carbon Accountability Today, Tomorrow, and Into the Future](https://info.brillion.ai/carbon-accountability-today-tomorrow-and-into-the-future) Most of the conversation about decarbonization has been about energy sources (wind, solar, etc.) utilities can use. However, it is also clear that... Apogee Apr 22, 2021 Webinar ##### [Webinar: Customer Engagement and The Segment of One](https://info.brillion.ai/webinar-customer-engagement-and-the-segment-of-one) Join Apogee’s Karen Morris and Milepost Consulting’s Ashley England for a live video interview. Energy companies have access to billions of data... Apogee Apr 23, 2018 ####           Subscribe and Stay Up To Date [![brillion-logo-rgb-rev](https://info.brillion.ai/hubfs/brillion-logo-rgb-rev.png)](https://brillion.ai) 100 Crescent Centre Pkwy Suite 450 Atlanta, GA 30084 [tel:800-811-0883/](tel:800-811-0883/) [Phone: 800.811.0883](tel:800-811-0883/) Email: info@brillion.ai © 2021 Apogee - All Rights Reserved. [Privacy Policy | Terms of Use](https://www.apogee.net)